Students Grievance Redressal committee

The Institution has established Student Grievance Redressal Committee in the year of 2015. The IQAC has Re-Constituted SGRC and elected convener, faculty members and student members through the notification REF.NO.SEAD/2448/2022 dated on 03rd  June 2022 in the IQAC Governing Body meeting which was held on 02nd June 2022 at the Principal office of SEA College of Science, Commerce & Arts, K.R. Puram, Bangalore.

As a part of our constant endeavor to ensure transparency in all the activities at different stages, College provides proper mechanism to students for redressal of their grievances. This committee will deal with all the Grievances directly which is related to the common problems at Institute level both Academic and Administrative. The aggrieved member shall submit his/her petition to the Grievance Redressal Committee members by hand or through mail. We will keep it confidentially.  On receipt of a petition the Grievance Redressal Committee will endeavor to send its recommendation to the Principal for further action. In case of false complaint (if proved), the Grievance Redressal Committee will recommend Principal/ Disciplinary Authority to take appropriate action against the complainant. Complaints dropped in the ‘Suggestion Box’ by students and parents and oral complaints are also redressed. All complaints are scrutinized by the management and the grievance redressal.

VISION

The vision of student grievance redressal cell is to develop a responsible and accountable attitude among all the stakeholders of our college to maintain a disciplined and harmonious educational atmosphere.

MISSION

1. Upholding the dignity of the college by ensure strife free atmosphere in college through promoting cordial relationship.
2. encourage students to respect each other’s rights and dignity.
3. Advise all the students to refrain from inciting students against other students and teachers.
4. Advising all the staff to be affectionate to the students.

OBJECTIVES

1. To provide an opportunity for the students to freely express their grievance, with utmost anonymity.
2. To set up a mechanism for speedy and expeditious resolution of the grievance.
3. To provide an appropriate counseling to the students in the process of resolving the grievance.
4. To make teaching and supporting staff responsive, accountable, courteous in dealing with the students.
5. To investigate the reason of dissatisfaction.
6. To ensure effective solution to the student grievances with an impartial and fair approach 
7. Advising the students to respect the right of dignity of one another and show restraint and patience whenever any occasion arises.

ROLES AND RESPONSIBILITIES

1. The cases will be attended promptly on receipt of written grievances from the students.
2. The cell formally will review all cases and will prepare reports about the number of cases received.
3. The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authoritiesUpholding the dignity of the college by ensuring a strife-free atmosphere through the promotion of cordial relationships.advise all students to avoid instigating conflicts between peers and teachers. recommend that all staff members demonstrate kindness and affection toward students